1. How do I submit my Dictations/Sample audio for your audio transcription service?
Answer : You can send us audio files through our website or dictate using our toll free line. Immediately upon registering, you can start dictating via our toll-free number that you can call 24 hours a day, 7 days a week and/or upload audio files via FTP or through the website which is as easy as using your email and browsing and sending an attachment.
2. How do I receive my transcriptions?
Answer : You can receive transcriptions back in any format you wish, even in multiple formats. You can of course pick up your transcriptions via your control screen on the Internet, but apart from that, with an inbuilt facility within the platform where you can fax copy or take a direct printout or email. When you sign up, you are given a login name and password that allows you to access your transcriptions on our website, clicking the "Client Login" button under User Login. You can then view and print your transcriptions online or download them to your computer. From here, you can send the report to anybody via email or fax, auto or manually.
3. Are dictated and transcribed reports available "on-line"?
Answer : Your audio files and transcribed reports are available for up to 365 days on-line for absolutely free. After that time all data is archived to secondary media and stored for life for all our audio transcription clients.
4. Can you use my templates with you audio transcription process?
Answer : We will be happy to incorporate any templates or canned phrases you may routinely use in your dictation.
5. How do I open the transcriptions I download?
Answer : The completed transcriptions are in the inbox which can always be accessed by just one click.
6. How can I be sure of Internet security issues?
Answer : All communication between your computer and our audio transcription website is protected through the use of Secure Socket Layer encryption (SSL). This means that nobody can “listen in” on the conversation between those computers. This is the same level of security that large E-Commerce and banking sites use. You can verify this by looking for the little padlock icon used by FireFox and Internet Explorer to designate secure site.
7. What turnaround times does your audio transcription service offer?
Answer : we provide a variety of turnaround ranging from same day, 1 day to 1 week.
8. What if I send files over the weekend?
Answer : Tech-Synergy audio transcription service has transcriptionists working 7 days a week. So you will get the transcribed report in time every time. The turnaround time also applies to weekend dictations.
9. How much does the service cost?
Answer : We charge by per minute of audio and rates depend on type of audio and turnaround time. The real rates come out to be less expensive as compared to in-house or most other outsourced agencies. Contact us with details to get an understanding where and how can we save costs for you.
10. What payment methods are available?
Answer : Payment can be made by either by PayPal, credit card, check or wire transfer.
11. What if I want to test your audio transcription services?
Answer : You are most welcome. We shall setup a toll free number account for you within minutes of your call from where you can dictate the live reports to a tune of 100 lines without any charge or obligation. You can also send us a digital audio file or send a request for proposal by clicking at free trial and or call our toll free number 866 570 9570 and we shall be happy to give you a test run of our audio transcription service.
12. How do I sign up for your audio transcription services?
Answer : Ready to get started. Click below to get started right away !!