Stringent Quality Control & Accurate Transcription
Good captions start from creation of good transcripts. Our audio transcription process monitoring mechanism helps in delivering accurate and quality transcript. The process is defined so that there is continuous monitoring/tracking of the process as well as the transcript. A team of experienced, trained audio transcriptionists assures and audits the quality of each and every transcript resulting in accurate transcripts for you each and every time. The resulting transcripts are then used by our industry leading captioners to caption the video files.
Secure and Confidential
We take great pride and ethical responsibility and commitment to safeguard client data privacy throughout our transcription process ensuring strict adherence our confidentiality policy. We will sign and NDA with you if required.
Flexible Turnaround Times
Our Voice transcription team works 24 hours a day, 7 days a week. Same day turnaround times are available upon request.
File Transfer Options
We offer multiple ways for you to send us your video files through our secure website or ftp.
Caption Formatting Options
We can format the captions in a variety of formats like DFXP, SAMI, SMIL, .srt etc.
Technology with an edge
Our transcription and captioning service can integrate seamlessly with your current information systems. We guarantee smooth transitions for our transcription customers.
Support & Account Management
Each client/account has been provided with a dedicated account service manager, working closely with the administrative office, the transcription teams, IT personnel, and management. Our account managers help in your training and walking you through the process, creating customized templates, discuss macros, and are available whenever required to solve your queries. A 24/7/365 friendly and dedicated technical support personnel is available just a couple of clicks away through email or by toll-free telephone.
Cost-effective Competitive Pricing
Our transcription and captioning service blends quality, turnaround time, and pricing to give you an unmatched cost-effective quality audio transcript. You can save as much as 40-60% on total costs! Contact us to try us free
We also offers special discounted and monthly retainer programs for high volume accounts as well as for large accounts. We use a client-centric billing module which is to look after your interest first!
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